Refund & Cancellation Policy

At Sterling Management (STERLING MANAGEMENT (OPC) PRIVATE LIMITED), we are committed to delivering thoughtfully planned, professionally managed and memorable events. We understand that plans may change, which is why our refund policy is designed to provide clients with clarity and reasonable flexibility while accounting for the planning, coordination and vendor commitments that begin after a booking is confirmed.

Our aim is to give every client sufficient time to discuss their requirements with our team, understand the scope of services and make informed decisions before we begin committing resources and vendors toward their event.

For Clients Opting for Complete / End-to-End Event Management

This applies to clients engaging Sterling Management for complete event planning and execution, including venue assistance and other event services.

Assisted Venue Visit Condition

The above refund eligibility is subject to venue assistance provided by Sterling Management.

If Sterling Management arranges, coordinates or conducts an assisted venue visit to one or more venues based on the client's requirements or an agreed proposal, the booking amount will become non-refundable, even if the visit takes place within the applicable refund period.

For Clients Opting for Partial / Non-Venue Event Services

This applies where Sterling Management is engaged for selected event services without venue sourcing or venue management.

First Service Booking Condition

The above refund eligibility remains valid only until Sterling Management makes the first confirmed service or vendor booking on behalf of the client.

Once any event-related service has been booked, reserved or confirmed—including, but not limited to, decor, catering, photography, videography, makeup, mehendi, entertainment, invitations, gifting, production, logistics or other vendors—the booking amount paid to Sterling Management will become non-refundable.

Important Note

Any amounts already paid or committed to venues, vendors, artists or third-party service providers will be governed by the respective provider's cancellation and refund terms. Where Sterling Management has incurred costs or made commitments on the client's behalf, such amounts may be deducted from any refund otherwise due.

Refund requests must be submitted in writing and will be processed after verification of eligibility under the terms above.

Sterling Management reserves the right to update this policy from time to time. The refund terms applicable at the time of booking will govern the client's confirmed booking.

Refund & Cancellation Policy

For Clients Opting for Complete / End-to-End Event Management

Assisted Venue Visit Condition

The above refund eligibility is subject to venue assistance provided by Sterling Management.

If Sterling Management arranges, coordinates or conducts an assisted venue visit to one or more venues based on the client's requirements or an agreed proposal, the booking amount will become non-refundable, even if the visit takes place within the applicable refund period.

For Clients Opting for Partial / Non-Venue Event Services

First Service Booking Condition

The above refund eligibility remains valid only until Sterling Management makes the first confirmed service or vendor booking on behalf of the client.

Important Note

Refund requests must be submitted in writing and will be processed after verification of eligibility under the terms above.

Sterling Management reserves the right to update this policy from time to time. The refund terms applicable at the time of booking will govern the client's confirmed booking.

For cancellation of bookings and refund of amount, reach us to at:

Call Us on:
+91 86189 54737

Email us at:
support@sg-venture.com

Refund & Cancellation Policy

For Clients Opting for Complete / End-to-End Event Management

Assisted Venue Visit Condition ​

The above refund eligibility is subject to venue assistance provided by Sterling Management.

​

If Sterling Management arranges, coordinates or conducts an assisted venue visit to one or more venues based on the client's requirements or an agreed proposal, the booking amount will become non-refundable, even if the visit takes place within the applicable refund period.

For Clients Opting for Partial / Non-Venue Event Services

First Service Booking Condition

The above refund eligibility remains valid only until Sterling Management makes the first confirmed service or vendor booking on behalf of the client.

Important Note

Refund requests must be submitted in writing and will be processed after verification of eligibility under the terms above.

Sterling Management reserves the right to update this policy from time to time. The refund terms applicable at the time of booking will govern the client's confirmed booking.

For cancellation of bookings and refund of amount, reach us to at: Call Us on: +91 86189 54737

Email us at: support@sg-venture.com

Assisted Venue Visit Condition

For cancellation of bookings and refund of amount, reach us to at:

Call Us on:
+91 86189 54737

Email us at:
support@sg-venture.com